We are honestly trying to make the shopping of our typefaces/fonts as fair as possible, but sometimes it’s better to agree on some basics so that both sides know what happens when something goes wrong. We have no urge to make you accept something that you might regret later. We just want the best for the security of both parties, now and in the future.
The following ToS apply to all orders placed via our online shop. These ToS also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business
- Contractual Partner, Formation of Contract
The purchase contract is concluded with SurrealFoundry. The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the
ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via email. The languages available for concluding the contract is English. We save the text of the contract and forward the order data and our ToS to you by email. You may also view and download the ToS from this page at any time. You may view your subscription plan via our customer login area.
- Subject of the contract and rights of use
Subject of the contract is the acquisition of digital content (typefaces/fonts). Scope of service is restricted to cession of a copy of the product by means of a download. Possibly required installation of the product on your device is not covered by our scope of service.
Our products are protected by copyright. We grant you the non exclusive and timely restricted right to use for your own purposes as it is within the normal use. In particular, change, editing as well as reproduction in public are forbidden. Any copying that is not covered by normal use is not allowed. You are entitled to leave your acquired copy permanently to a third party, if you explicitly advise the third party of the scope of your right to use have handed over all relevant accompanying documentation, if applicable, to the third party and simultaneously have given up your own use of the products completely. You give up your own use completely, when you delete all copies on your devices and external data storage medium. On our demand you will confirm the total abandoning of all own uses in writing.
The following payment methods are basically available in our online shop.
After submitting the order, you will be forwarded to PayPal’s online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. You will receive additional information during the ordering process. Directly afterwards, the payment transaction is carried out automatically by PayPal.
After submitting the order, you will be forwarded to Stripe’s online website. To pay the invoice amount via Stripe, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. You will receive additional information during the ordering process. Directly afterwards, the payment transaction is carried out automatically by Stripe.
- Right to cancel
Consumers are entitled to the statutory right to cancel as described in the instructions on the right to cancel. Businesses are not granted any voluntary cancellation right.
- Retention of title
The goods shall remain our property until full payment is made.
For businesses, the following additionally applies: We reserve ownership of the goods until complete settlement of all claims from our ongoing business relationship. You are permitted to sell on reserved goods in the ordinary business operation; you shall
assign all claims arising from this onward sale — regardless of connecting or mixing of the reserved goods with a new item — the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we are also permitted to collect ourselves, should you fail to fulfil your payment
Warranty and guarantees
We are under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. For businesses, the limitation period for claims for defects is one year from transfer of risk. With respect to businesses, only our own information and the manufacturer’s product descriptions, which have been included in the contract, are regarded as the agreement regarding the quality of the goods; we assume no liability for public statements of the manufacturer or other advertising statements. If the delivered item is defective, we may initially choose, with respect to entrepreneurs, whether we will provide upplementary performance by rectifying the defect (repair) or by delivering a non defective item (replacement delivery), at our discretion. The aforementioned restrictions and shortened time limit do not apply to claims for damages, which have been caused by us, our legal representatives or legal agents
a. for injury to life, limb or health
b. for deliberate or grossly negligent breach of duty, as well as fraud for breach of material contractual obligations, the fulfilment of which make the proper execution of the contract possible at all and which the contracting parties may generally rely on and trust in being complied with
c. within the context of a guarantee commitment, where agreed.
Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses:
d. in writing to: [postal-address here]
e. by e-mail to the following address: vishnu[at]surrealfoundry.com
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents for injury to life, limb or health for deliberate or grossly negligent breach of duty for guarantee commitments, where agreed towards consumer. Except these cases, our civil law liability is limited
to the foreseeable and direct damages at the time of contract conclusion.
- Online dispute resolution
You can find our e-mail address in our legal notice. We participate in the dispute resolution procedure.
- Final provisions
The exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.