Privacy Policy

Surreal Foundry is a registered company in India. Surreal Foundry collects the data that is passed through this website, www.surrealfoundry.com.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email. Our data controller is Vishnu Sathyan, and can be contacted via email at vishnu[at]surrealfoundry.com

What we do with your data

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and any information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via email or telephone.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails regarding type releases, new products and other updates.

Consent

  1. How do you get my consent?
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
  2. How do I withdraw my consent?
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at vishnu[at]surrealfoundry.com or you can unsubscribe from each mailing list email that is sent from us (this is always found at the bottom of the email).

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  1. Links
    When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
  2. Google Analytics
    Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
    Surreal Foundry utilizes Google Analytics to collect information about visitor behaviour on this website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. The analytical data does not personally identify you and is unable to specifically be linked to any personal information, for example, name and address.
  3. Security
    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. No credit card information is stored on this website.
  4. Third parties
    We will not pass your details onto any third-party provider, only in specific situations such as follows. All our payments are hosted by Paypal & Stripe, which is GDPR compliant. Our mailing list is hosted by Mailchimp, which is GDPR compliant.

Unfortunately, no method of transmission over the Internet or electronic storage is 100% secure. While Surreal Foundry does strive to use commercially acceptable standards to protect personal information, we cannot guarantee absolute security. If you have any questions about the security of your personal information, please contact us at vishnu[at]surrealfoundry.com

Cookies

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.

Should you wish to receive details that we hold about you please contact us using the contact details below. We will happily supply the data. To request, please email us at vishnu[at]surrealfoundry.com